Problems Paying your Council Tax

Difficulty in paying

If you are having difficulties making your payments, the first thing you should do is contact the Council. You can either ring the Council Tax Helpline Number 01543 464285 or visit the Council offices (see below) where staff will be pleased to assist you or contact us online

We maybe able to rearrange your instalments to make them more manageable or advise you if you may be entitled to any reduction in your bill.

Local Council Tax Reduction (low income households)

You may also be entitled to Local Council Tax Reduction. To see if you are eligible, please use our free and anonymous online calculator.

Application forms are available on our Benefit forms webpage or you can call the Benefit Helpline on 01543 464292 for more information.

Council Tax Discounts

Other ways in which your bill may be reduced are explained on our 'How can I reduce my Council Tax Bill' website page.

If you are having problems paying debts to companies outside the Council, there is help and advice available to you at the Citizens Advice Bureau (see below).

Council Offices

Council Offices 
Civic Centre
Beecroft Road

Opening Times

Monday to Friday 10am to 4pm

Citizens Advice

Contact Citizens advice to talk or arrange an appointment


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