Welcome to our Waste and Recycling Service

This section of our website is here to help you make the most of your waste and recycling collections. Whether you want to check your collection day, report a missed bin, or understand what items go in each container, you’ll find all the information you need right here.

We all produce waste during our day-to-day lives and when the materials that we consume come to the end of their useful life it is important we make better use of them by reusing or recycling those we can. We all have a shared responsibility to help achieve this.

To enable our residents to do this the Council provides a four-stream waste and recycling collection service. This comprises of a:

  • Blue bag for paper and cardboard
  • Blue bin for plastic bottles, tubs and trays, food and drink cans, and glass bottles and jars 
  • Brown bin for compostable garden waste
  • Green bin for non-recyclable/non-compostable waste (this is used to generate electricity).
  • Grey caddy for food waste

All of the above services operate on a fortnightly collection schedule apart from our *food waste collection service which runs weekly. 

Bin collection dates
and calendars

This section helps you quickly check your bin collection day and view your calendar for the year. You can see which bins are due each week and keep up to date with any changes, such as bank holiday updates.

Missed collections
 

This section lets you quickly report a missed bin and explains what to check before submitting a request.

What goes in each container?


This section explains and gives examples of what can go in each bin.
 

Order a container


This section allows you to request a new, replacement, or additional bin or container. You’ll find information on the types of containers available and how to place an order.

Garden waste collection


This section provides information about our garden waste collection service, including how it works, what can be included, and how to sign up or renew your subscription.

Food waste collection


This section shows what can go in your food waste caddy and how to use the service.

What happens to your waste and recycling? 


This section explains where your waste and recycling go after collection and how materials are processed, reused, or disposed of in an environmentally responsible way.

Reduce your waste 


This section shares simple tips and guidance to help you cut down on the amount of waste you produce at home.    

Bulky waste and electrical waste

 
This section explains how to dispose of large household items and electrical appliances, including how to book a collection and what items are accepted.

Education & Campaigns


This section highlights how we are working to educate and engage children, young people and the wider community on environmental issues. Through campaigns, events, school engagement and community initiatives, we aim to raise awareness, encourage positive behaviours and support residents in making more sustainable choices to help protect our environment.

Waste Collection Commitment


This section outlines the Government policies and the Council’s commitments to providing a reliable, safe, and high quality waste and recycling service, including what residents can expect from collections.

Need extra help? 


This section explains the support available if you need assistance with your waste and recycling collections, including how to request help and who is eligible.

Did we do something wrong?

This section explains how you can raise a concern or give feedback if something hasn’t gone as expected with your waste or recycling service.

 

Last Updated:

A to Z of Services