We have recently made some improvements to the Housing webpages based on recommendations from our Tenant & Leaseholder Review Panel. These changes include a new search bar that helps you find information within the Housing pages easier, handy quick-link buttons to some of our most visited pages, and a simplified homepage with less text to make it easier to navigate.

Now we'd like to hear what you think. If you've visited the Housing webpages recently, please take a few minutes to complete our short survey and tell us what's working well and where we can improve further. 

Your feedback will help us continue to make our online services easier to use for everyone. 

Please follow the link below to begin the survey:

Housing Website Feedback Survey.

Congratulations to our Building Safety Team who have been nominated for a National Award - Safety and Compliance Team of the Year.

The ASCP Awards 2026 will take place in September 2026, where the team will join other leading organisations from across the sector. 

More information can be found within the Council Latest News pages.

We are launching an exciting new engagement project and are looking for tenants who would like to play an active role in helping us improve our homes and services.

We are recruiting a small group of tenants to work alongside our officers to review and scrutinise the Lettings Standard for our properties. This will include visiting empty (void) properties with staff to look at what we provide, identify what works well, and highlight any areas for improvement.

This is a fantastic opportunity to:

• Influence how our homes are prepared and presented for incoming tenants.
• Share your lived experience to help shape future standards.
• Work alongside officers and learn more about the lettings process.
• Make a real difference to housing services in your community.

You don’t need any previous experience, just an interest in shaping our services and a willingness to take part in property visits and discussions.

If you’d like to express your interest in joining the group, please get in touch on the contact details below.

Email: residentengagement@cannockchasedc.gov.uk 
Phone: 01543 462 621

We look forward to hearing from you!

Our Tenant and Leaseholder Review Panel has now completed its first service area review, and we’d like to thank everyone who took part and shared their insights. 

The final report and minutes from all the panels meetings can be found on our Tenant and Leaseholder Review Panel webpage. 

Please keep an eye on our website over the coming months, as we’ll be sharing updates on how these recommendations are put into action. 

Your continued interest and involvement make a real difference to how we work together.