Please see below details of National Campaigns running throughout September:

Soil Association’s Organic September 

 

A month-long celebration dedicated to showcasing the value of organic living - Visit their website to find out more: https://www.soilassociation.org/causes-campaigns/organic-september/   

Oxfam's Second-Hand September 

All about challenging yourself to create more sustainable shopping habits for a fairer future - Visit their website to find out more: https://www.oxfam.org.uk/get-involved/second-hand-september/ 

This year Cannock Chase Council has chosen to promote Gas Safety Week and remind everyone of the importance of staying ‘Gas Safe’ to help keep our customers and the nation safe.

‘Looking after your home, friends & family’ is this year’s theme. It emphasises that everyone has a part to play in keeping each other safe. Whether that is looking out for issues or simply sharing advice with immediate family, extended family, friends, neighbours or tenants – we can all do our part to keep safe. 

Gas Safety Tips for Council Tenants

• Annual check: All council homes receive a free annual gas safety check, carried out on our behalf by our contractor, Sure Maintenance. Tenants must allow access for this appointment to keep their home safe.
• Use registered engineers only: If you ever need gas work carried out, always make sure the engineer is Gas Safe registered. - See our Tenant Alterations Page for more information.
• Watch for warning signs: Yellow/orange flames, black marks on appliances, pilot lights that keep going out, or excessive condensation may mean something is wrong.
• Keep vents and flues clear: Never block them – they keep your appliances safe.
• Know the signs of CO poisoning: Headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness.
• Install and test a CO alarm: Regularly test your alarm to make sure it works and is marked to standard EN50291.
• NEVER DIY gas work: Always call a registered engineer if you suspect a problem.

Gas Safe Register is the official body for qualified gas engineers in the UK. Visit www.GasSafeRegister.co.uk to find out more.

For more information on servicing and safety, please visit our Heating and Hot Water Systems page.

The Housing Office Reception opened on Tuesday 1st July 2025.

The reception is open Monday to Friday, from 9am to 4pm.

You can walk in or book an appointment by emailing housingreception@cannockchasedc.gov.uk or calling 01543 462621 to speak to a member of staff.

If you wish to make an application but don’t have access to a computer, there are computers available at the Housing Bungalow Reception - these can be accessed Monday to Friday 9.00am - 3.30pm. No need to book.

We offer face to face and telephone appointments. The Housing Team is available to assist customers with the following service areas:
•    Housing Applications and Allocations
•    Neighbourhood Issues
•    Paying Your Rent

For more information, please visit our Housing page.

We look forward to welcoming you.

We were delighted to welcome a small number of residents to our ‘Tea with Tenants’ event, marking the opening of our newly refurbished housing reception. It was a wonderful opportunity to connect over a cuppa, hear their thoughts, and celebrate a more welcoming space together.

Thank you to those who joined us - your voices and presence are at the heart of what we do.

Councillor Sue Thornley, Portfolio Leader for Housing and Corporate Assets, said:

“We’re pleased to welcome tenants back in person to our Housing Reception. This reopening marks another step in improving accessibility and delivering efficient services to our community.”

The Housing Reception, located in the Housing Bungalow next to the Civic Centre, will be open to customers Monday to Friday, 9:00 am to 4:00 pm. Services will be available to the public via walk-in visits or booked appointments.

Tenants wishing to book an appointment to speak with a Housing Officer can do so by contacting the Housing Team by email housingreception@cannockchasedc.gov.uk or calling 01543 462621.

The Housing Team is available to assist customers with the following service areas:
•    Housing Applications and Allocations
•    Neighbourhood Issues
•    Paying Your Rent
 

We are pleased to publish our most recent compliments received for our Housing Maintenance Team and our Contractors.

"Emergency repair on a Sunday - many thanks to all staff concerned. First class service." - Mr B (May 2025)

"Thank you to the team of three that attended my property today. They have done a brilliant job and I am really happy that they cleaned up after themselves too. They were also very friendly, I cannot fault them." - Ms J (May 2025)

"The contractor that came was very polite. When I asked what the problem was, he explained in great detail and fixed the problem straight away and very quickly without any disturbance to me." - Ms K (June 2025)

"Just to say thank you so much to Wates for sorting the gate, it’s all done now and I appreciate it, it’s a lovely job." - Miss J (June 2025)

"I am really happy with the work and the team from Six Star have been very polite and courteous." - Mr P (June 2025)

Thank you to those who took the time to express their satisfaction with our services.