We were delighted to welcome a small number of residents to our ‘Tea with Tenants’ event, marking the opening of our newly refurbished housing reception. It was a wonderful opportunity to connect over a cuppa, hear their thoughts, and celebrate a more welcoming space together.

Thank you to those who joined us - your voices and presence are at the heart of what we do.

Councillor Sue Thornley, Portfolio Leader for Housing and Corporate Assets, said:

“We’re pleased to welcome tenants back in person to our Housing Reception. This reopening marks another step in improving accessibility and delivering efficient services to our community.”

The Housing Reception, located in the Housing Bungalow next to the Civic Centre, will be open to customers Monday to Friday, 9:00 am to 4:00 pm. Services will be available to the public via walk-in visits or booked appointments.

Tenants wishing to book an appointment to speak with a Housing Officer can do so by contacting the Housing Team by email housingreception@cannockchasedc.gov.uk or calling 01543 462621.

The Housing Team is available to assist customers with the following service areas:
•    Housing Applications and Allocations
•    Neighbourhood Issues
•    Paying Your Rent
 

The Housing Office Reception opened on Tuesday 1st July 2025.

The reception will be open Monday to Friday, from 9am to 4pm.

You can walk in or book an appointment by emailing housingreception@cannockchasedc.gov.uk or calling 01543 462621 to speak to a member of staff.

For more information, please visit our Housing page.

We look forward to welcoming you.

We are pleased to publish our most recent compliments received for our Housing Maintenance Team and our Contractors.

"Emergency repair on a Sunday - many thanks to all staff concerned. First class service." - Mr B (May 2025)

"Thank you to the team of three that attended my property today. They have done a brilliant job and I am really happy that they cleaned up after themselves too. They were also very friendly, I cannot fault them." - Ms J (May 2025)

"The contractor that came was very polite. When I asked what the problem was, he explained in great detail and fixed the problem straight away and very quickly without any disturbance to me." - Ms K (June 2025)

"Just to say thank you so much to Wates for sorting the gate, it’s all done now and I appreciate it, it’s a lovely job." - Miss J (June 2025)

"I am really happy with the work and the team from Six Star have been very polite and courteous." - Mr P (June 2025)

Thank you to those who took the time to express their satisfaction with our services.