Over the past year we have been surveying our council housing to understand the maintenance condition of tenants’ homes. Thank you to everyone who has already given our surveyors access to their home. If you have not already had a visit, please use the number on the card that we left so that we can include your home in our survey. We want to have surveyed every home by the end of September 2026.  

Looking at the surveys we have already done we have found a number of homes that will need work carried out to help us meet the Government’s Decent Homes Standard. This mainly involves replacements to windows and doors in the homes we have identified. Just to reassure all tenants, where any significant hazards which would affect your health and safety are identified on surveys these are addressed immediately, currently no surveyed properties have any hazards present.

We are now putting together a plan to address these issues and we will keep you updated as that programme progresses. Our normal repairs service will continue during this time.

If you have not yet responded to our request to survey your home please contact Housing Property Services on 01543 456830 or by email, hps@cannockchasedc.gov.uk and we will book an appointment with you.

For more information on Stock Condition Surveys, please see our Summer 2026 Newsletter which contains an article. The Summer 2026 Newsletter can be found on our Tenant Magazine and Newsletter page.

External Envelope works

The Council has a programme for External Envelope Works to update the exterior elements of its properties, this includes comprehensive maintenance to the exterior of each dwelling and upgrades to the following areas:

• Roofs
• Walls (repointing and rendering)
• External Doors
• Resurfacing Driveways
• Insulation

We will visit your property on a 5 year cycle to carry out a condition survey. The survey will be used to identify any work that may be required to the property such as a roofing repair or new external door. However, should you feel an external part of your home is in poor condition, you should report this to housing repairs by calling 01543 462621 or emailing housingrepairs@cannockchasedc.gov.uk and ask for an inspection to be carried out.

For further information about the programme works, please contact Housing Property Services on 01543 462621or email HPS@cannockchasedc.gov.uk.

The Council's partner for Electrical Upgrading, the Dodd Group carry out work to the properties to ensure they meet current regulations.  Work includes the installation of wired in smoke detectors and provision of additional sockets to ensure at least the minimum number provided.  For further information contact Housing Property Services on 01543 462621 or email HPS@cannockchasedc.gov.uk.

The Council has a kitchen and bathroom modernisation programme to update the facilities within its properties.  It is anticipated a kitchen or bathroom will last 20 years, and so works are targeted on those properties with the oldest kitchens and bathrooms. 

Kitchen upgrades include new kitchen units, worktops, wall tiles, electrical sockets and flooring.  There is a choice of colours for kitchen units, worktops and flooring.

Bathroom upgrades include new sanitary ware, wall tiles and flooring.  If the bath is replaced there is a choice of having a new bath or a shower tray with an electric shower (but only if there is enough space).  There is a choice of colours for wall tiles and flooring.

For further information contact Housing Property Services on 01543 462621 or email HPS@cannockchasedc.gov.uk.

The Council's partner for Central Heating Upgrades, Sure Maintenance, are undertaking an ongoing programme of upgrades and replacements. You will be offered a modern high efficiency combination boiler, together with thermostatic controls throughout the property, and a choice from a selected range of focal point electric fires / suites. For further information please contact Housing Property Services on 01543 462621 or email Gashousing@cannockchasedc.gov.uk