As part of keeping our tenants and residents at the centre of everything we do, this is a dedicated page for you to have your say and shape the services we deliver for you.
A consultation is a process where we ask for your views to help us make a decision on a specific topic.
We will consider what you tell us and use this, along with other information, to inform our policies and procedures, recommendations and decisions that could affect you.
If you have any additional comments on anything, please email residentengagement@cannockchasedc.gov.uk or telephone 01543 462621.
- Resident Involvement Strategy 2024-2027
-
Welcome to Cannock Chase Council’s Resident Involvement Strategy 2024-2027, which sets out how we want to deliver our engagement offer to tenants, leaseholders and housing customers, and deliver our vision of ‘Keeping our residents engaged, informed and at the centre of everything we do’.
This Strategy document details what we are proposing to be working on for the next three years within Resident Involvement. It builds on and replaces our previous three-year strategy. This new approach is designed to demonstrate how our residents can become more involved in shaping services and having an input to decisions which affect them that are made by the Council, to ensure the services we offer and provide are meeting the needs of all our residents.
To ensure we achieve our vision we have set our six key aims:
1. Understand and support our residents to meet their needs.
2. Reduce complaints with more engagement.
3. Increasing the diversity of our involved residents.
4. Improve communication with our residents.
5. Community safety and partnership working.
6. Consulting with our residents and showing we have listened.
We will soon finalise the document, but first we would like to seek your views on our proposed Resident Involvement Strategy 2024-2027and would like to receive any comments by Friday 2nd August 2024.
A copy of the Draft Resident Involvement Strategy 2024-2027 is available to download and view below:
Resident Involvement Strategy (cannockchasedc.gov.uk)
We will take account of all views received before the Strategy is finalised and welcome your involvement, this is the first step in our proposed vision for better resident engagement.
To submit comments you can complete our short survey at:
https://online1.snapsurveys.com/residentinvolvementstrategy
We also welcome any comments via email to residentengagement@cannockchasedc.gov.uk by Friday 2nd August 2024.
- Gas Safety and Heating Policy 2024
-
A copy of the Draft Gas Safety and Heating Policy is available to download and view below:
We will soon finalise the document, but first we would like to seek your views on our proposed Gas Safety and Heating Policy and would like to receive any comments by Friday 23rd August 2024.
We will take account of all views received before the Policy is finalised and welcome your involvement.
To submit comments you can complete our short survey at:
https://online1.snapsurveys.com/gasandheating
We also welcome any comments via email to residentengagement@cannockchasedc.gov.uk by Friday 23rd August 2024.
- Electrical Policy 2024
-
A copy of the Draft Electrical Policy is available to download and view below:
We will soon finalise the document, but first we would like to seek your views on our proposed Electrical Policy and would like to receive any comments by Friday 23rd August 2024.
We will take account of all views received before the Policy is finalised and welcome your involvement.
To submit comments you can complete our short survey at:
https://online1.snapsurveys.com/electricalpolicy
We also welcome any comments via email to residentengagement@cannockchasedc.gov.uk by Friday 23rd August 2024.
- Compensation Policy 2024
-
A copy of the Draft Compensation Policy is available to download and view below:
We will soon finalise the document, but first we would like to seek your views on our proposed Compensation Policy and would like to receive any comments by Friday 30th August 2024.
We will take account of all views received before the Policy is finalised and welcome your involvement.
We welcome any comments via email to residentengagement@cannockchasedc.gov.uk by Friday 30th August 2024.