Tenant Feedback

As part of keeping our tenants and residents at the centre of everything we do, this is a dedicated page for you to have your say and shape the services we deliver for you.

Got a Bright Idea?

Do you have an idea that could help improve Housing Services in Cannock Chase?

At Cannock Chase Council, we know that our tenants often have the best insight into how services can be improved. That's why we're encouraging residents to share their ideas and suggestions with us.

Whether it's a way to:
•    Improve the quality of our housing services
•    Make processes simpler and more convenient for tenants
•    Save money and improve value for money
•    Increase efficiency or reduce waste
•    Enhance communication and customer experience

As a thank you for helping us improve, tenants whose suggestions are implemented will receive a £25 reward. Your idea could make a real difference to the services you and your neighbours receive, while also helping us deliver the best possible value for our communities.

No idea is too small. Sometimes the simplest suggestions can have the biggest impact.

To submit your idea or find out more, please contact the Resident Engagement and Insight Officer.
Via email: residentengagement@cannockchasedc.gov.uk. 
Via telephone: 01543 462621

Housing Consultations

A consultation is a process where we ask for your views to help us make a decision on a specific topic.

We will consider what you tell us and use this, along with other information, to inform our policies and procedures, recommendations and decisions that could affect you.

If you have any additional comments on anything, please email residentengagement@cannockchasedc.gov.uk or telephone 01543 462621.

All current consultations are listed below:

There are currently no live consultations. Please check back soon.

 

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