The Housing Options Team

Cannock Chase Council aim to ensure that all residents have access to affordable housing that enables a good quality of life.

The Housing Options Service aim to prevent people becoming homeless by providing advice and assistance to help people find a solution to their housing problem.

The Housing Register is available to anyone 18 years of age or over who wishes to apply for a council or housing association property in the city. However, there is a shortage of social housing in the Cannock Chase area and a huge demand for accommodation. This means that council and housing association properties are not widely available and usually only go to those who are in the most need.

What does the Housing Options service do?

Our Housing Options Team can:

  • help you keep your existing home
  • help you explore your housing options
  • give advice on the council's statutory duties
  • if appropriate refer you to supported housing schemes and hostels  

What services can Housing Options offer?

The Housing Options team offer a range of services to help people of all ages and circumstances. Where possible, we aim to make sure nobody actually becomes homeless. We do this by providing advice at an early stage about what housing options are available.

Who can the Housing Options service help?

We are able to provide advice to anybody who approaches the service. In some cases, we will give you information about other specialist agencies who will be better able to help you.

There are many situations where the Housing Options Team can help you in keeping your home. Examples include:

  • negotiating with landlords over rent arrears and tenancy issues 
  • help and advice with paying your mortgage, including negotiating payment of mortgage debt
  • fast track claims for Housing Benefit and Local Housing Allowance
  • offering advice and assistance if you are affected by domestic violence
  • offering advice on neighbour nuisance
  • offering advice on unfit properties
  • referral to tenancy support services
  • referral to supported housing schemes
  • help to find accommodation in the private sector

How to contact the Housing Options service

Housing Options
P.O Box 28
Civic Buildings
Beecroft Road
CannockTelephone 01543 462621


The Housing Options telephone service is open 9am-5pm Monday to Friday. 

To book an appointment with a Housing Options Officer, please call the above number.

Please be aware that you may need to wait to see an adviser.

We are only able to offer appointments to people who already reside within the Cannock Chase District

Housing Advice & Tenancy Relations

The council's Housing Options Team provide free Quality Marked advice on housing and problems between landlords and tenants for people living in private sector housing. The team offer a specialist casework service, and can advise and help people with:

  • notices to leave and possession action by landlords or lenders
  • rent arrears, rent account problems and claiming benefits
  • checking rent increases are carried out properly
  • harassment and unlawful eviction
  • rehousing options
  • mortgage problems

Our service concentrates on early action to prevent homelessness and aims to provide a range of options to help you find a home. We aim to provide effective and attractive options that give you a real opportunity to solve your housing need in a way that suits you best. For us to offer you the best service, we need to know of any problems as early as possible. So if you feel you have a housing need, please contact us as soon as you can.


Bridgford Countrywide, Lettings
Tel:01785 212 112

Boot & Son                               WILL SOMETIMES TAKE DSS APPLICANTS
Tel: 01543 505 454

Chase Independent, Cannock
Tel: 01543 504 234

Cross & Co Estate Agents, Cannock
Tel: 01543 500370

D B Roberts & Partners
Tel: 01543 469966

Dixons Estate Agents, Cannock
Tel: 01543 572251

Goodchilds Lettings Agency
Tel: 01543 572 251

Jayman, Cannock
Tel: 01543 505 566

Harrigan Lettings, The Lightworks, Hednesford               May consider DSS
Tel: 01543 406 221

Trafalgar Properties
Tel: 07185 716 800           

Lorna Sumnall
Tel: 01543 262 212

Vision Estates & Lettings
Tel: 01889 574 040

Alexander James
Tel: 01543 674 445

Tel: 01889 583 377             

M & D Properties
Tel: 01785 22 44 08                                                                                        


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