Your Tenancy
As a tenant you have rights and responsibilities, which are detailed in your tenancy agreement.
Your Neighbourhoods officer can make an appointment to visit you at home, or contact you by phone or email to provide you with the relevant advice.
They will help you with any questions about your tenancy and talk to you about the support you may need to manage your tenancy.
Neighbourhood Officers are regularly out on your estate to ensure that estates are clean, well-maintained, secure and that gardens are tidy.
Tenancy Breaches
Your Tenancy Agreement outlines your responsibilities as a tenant of Cannock Chase Council. They form part of the terms of your tenancy, and most of them are common sense, such as taking care of your home, paying your rent on time and being respectful to your neighbours and our staff. If for any reasons you do not uphold the terms outlines in your Tenancy Agreement, you will be in breach of your tenancy. If this happens, we will talk to you about the breach and advise you on what you can do to put it right. If you are struggling with your tenant responsibilities, we will also help and support you to manage your tenancy.
In most cases, tenancy breaches are easily resolved. However, if you ignore our advice or continue to breach your tenancy, we may have to take legal action which could include:
- Issuing you with a Notice of Seeking Possession if you are a secure tenant, or a Notice of Possession Proceedings if you are an introductory tenant.
- Demoting your tenancy, meaning you will lose some of the rights granted to you as a secure tenant.
- Applying to the court for an injunction. Applying to the courts to repossess your home
We want you to be successful and happy in your home. If you find that you are in breach of your tenancy, please work with us to put it right.
If you cause alarm, distress or act in an anti-social manner by being violent, discriminatory, aggressive or abusive, this is classed as Anti-Social Behaviour and you could lose your home.