What is Tenancy Sustainment?
The Tenancy Sustainment Service is provided to you by a Tenancy Sustainment Officer who is employed by Cannock Chase Council. This is a free service to help new and existing Council tenants who are finding it difficult to manage and maintain their tenancy or who are at risk of losing their home. There will be no
specific time period that the Service is offered; it will be tailored to meet the specific needs of the tenant to assist them with maintaining and sustaining the tenancy. Tenants are unable to self refer direct, but if you need advice or further information about the Service, please contact Cannock Chase Council on 01543 462621 or email the Tenancy Sustainment Team at tenancysustainment@cannockchasedc.gov.uk
For further information please see leaflet below:
Hardship
Many of our tenants will experience hardship at some point during our lives and it can happen to anyone.
Our Tenancy Sustainment Officers offer confidential advice and guidance and can put you in touch with a range of support services. If you need help, we can complete a referral form to apply for our hardship fund.
Our Officers are available to assist you and provide you with advice. They can complete an income and
expenditure form with you. Our officers will also provide assistance and give you advice with rent arrears, applying for benefits including Universal Credit, budgeting, applications for grant schemes, and access to low cost furniture.
In 2023/24, we have assisted 24 customers with both practical and financial support from the hardship fund. Spend to date = £7,500.